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        <title>Blog</title>
        <link>http://www.horsesensebusiness.com/blog</link>
        <description></description>

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            <title>Blog</title>
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                <title>What Causes Change? The Theoretical into the Practical</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2010/02/16/what-causes-change-the-theoretical-into-the-practical</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2010/02/16/what-causes-change-the-theoretical-into-the-practical</link>
                <description>
&lt;p&gt;&lt;img class="image-right" src="../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;What causes us to change? Is it positive encouragement? More or better self-esteem? Or is it something like being "sick and tired of being sick and tired"?&lt;/p&gt;
&lt;p&gt;Like many of us, when I first found out about Equine Assisted Therapies &amp;amp; Learning modalities, I spent a lot of my time trying to figure out the differences among the "big three" as I called them: EAGALA, EFMHA &amp;amp; EGEA.&amp;nbsp; I looked to things like how many facilitators were in the arena, what kind of credentials they had, whether riding was a part of or not a part of the experience. While this kind of questioning gave me some broad brush strokes to look at the field and see where I was philisophically &amp;amp; programmatically a "fit", it didn't give me the deeper philosophical answers I was seeking. But I decided to "get in there" and begin practice, so I could see what I felt worked best for clients.&lt;br&gt;&lt;br&gt;A few years after starting Horse Sense, a mentor of mine asked me the question: "What do you believe causes change?" It was and still is a great question. We can all agree that most of our clients come to us because something in their lives isn't as they would wish it to be, and therefore they are seeking change. Because if change is what they are after, then the question becomes how best to elicit change. &lt;br&gt;&lt;br&gt;Now a great new resource is available on the topic of change &amp;amp; how to cause and support it: a book called Switch: How to Change Things When Change is Hard, by Chip Heath &amp;amp; Dan Heath, the authors of Made to Stick: Why Some Ideas Survive &amp;amp; Others Die (an excellent book as well!). I had a chance to read the opening chapter of an advanced copy a few weeks ago at Prescott College, and can't wait to read the rest. (Switch is actually being released tomorrow, February 16th).&lt;br&gt;&lt;br&gt;The book is broken down into three sections: "Motivate the Elephant," "Direct the Rider," and "Shape the Path". Keen readers have already realized how much the language of these sections resembles the language of good horse training, dog training &amp;amp; people training! Seems like they had horses and horse people in mind when they were writing this (aside from the elephant reference!). Here are a few of the key points from the opening chapter:&lt;br&gt;&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;
&lt;p&gt;Motivate the Elephant: What looks like laziness is often exhaustion (or, Self-control is an exhaustible resource)&lt;/p&gt;
&lt;/li&gt;&lt;/ul&gt;
&lt;ul&gt;&lt;li&gt;
&lt;p&gt;Direct the Rider: What looks like resistance is often lack of clarity (how many times have we seen people read a horse as resistant when the horse just plain doesn't understand?)&lt;/p&gt;
&lt;/li&gt;&lt;/ul&gt;
&lt;ul&gt;&lt;li&gt;
&lt;p&gt;Shape the Path: What looks like a people problem is often a situation problem (is that horse or client just "being difficult," or is he/she in pain?)&lt;/p&gt;
&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;br&gt;Now is a great time for you to answer the question for yourself about what you think best causes and supports change, both in your life and business, and in the lives of your clients and horses. I would love to hear from you about this topic: email me your thoughts at &lt;a class="external-link" href="mailto:shannon@horsesenseotc.com"&gt;Shannon@HorseSenseOtc.com&lt;/a&gt;!&lt;br&gt;&lt;br&gt;Shannon&lt;br&gt;&lt;/p&gt;
</description>
                <author>Josie</author>


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                <pubDate>Tue, 16 Feb 2010 09:15:55 -0500</pubDate>

                
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                <title>Free Monthly Telecall - with Bob Wall!</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2010/02/09/free-monthly-telecall-with-bob-wall</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2010/02/09/free-monthly-telecall-with-bob-wall</link>
                <description>
&lt;p&gt;&lt;img class="image-right" src="../images/Josie_HSPort.jpg/image_mini" alt="JosieM" height="162" width="119"&gt;Howdy!&lt;br&gt;&lt;/p&gt;
&lt;p&gt;I wanted to let everyone know about the February FREE Monthly Telecall with Shannon and special guest Bob Wall. Join us Tuesday, Feb.16th at 7:00pm EST and learn all about how &lt;b&gt;Emotional Intelligence can help your EAP/EAL practice be more successful.&lt;/b&gt; &lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Read more about Bob below and &lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=062e99aa18204007bd5a12b4e7e41be9"&gt;click here&lt;/a&gt;&lt;/b&gt;&lt;/i&gt; to register for the free call!&lt;br&gt;&lt;/p&gt;
&lt;p align="center"&gt;• • • • &lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="redtext"&gt;Bob Wall has been a specialist in leadership and team development for
more than 30 years. He has ample experience working with both mental
health professionals and health care providers and completed all but
his dissertation for a Ph.D. in Clinical Psychology. As a graduate
student, he started leading workshops focusing on interpersonal skills
development in all forms of health care and human service settings in
the Midwest. He also served for three years as a unit psychologist and
another three years as the Director of Staff Development and Training
for a residential mental health center in the Midwest before moving on
to start his consulting career in 1980.&amp;nbsp; &lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="redtext"&gt;Bob has also been a certified interpreter of The Simmons EQ
Profile for more than 20 years and author of four books. Check out two of them below: &lt;/span&gt;&lt;/p&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;&lt;/span&gt;&lt;/p&gt;
&lt;blockquote&gt;
&lt;blockquote&gt;
&lt;blockquote&gt;
&lt;blockquote&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;&lt;a class="external-link" href="http://www.amazon.com/Coaching-Emotional-Intelligence-Developing-Potential/dp/0814408907"&gt;&lt;img class="image-left image-inline" src="../images/images1.jpg/image_mini" alt="Bob WAll_Coaching Book"&gt;&lt;/a&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="discreet"&gt;&lt;b&gt;&lt;span class="redtext"&gt;Coaching For Emotional
Intelligence: &lt;br&gt;The secret to developing the star potential in your
employees &lt;br&gt;&lt;/span&gt;&lt;/b&gt;&lt;/p&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;&lt;a class="external-link" href="http://www.amazon.com/Working-Relationships-Emotional-Intelligence-Effectiveness/dp/0891061886"&gt;&lt;img class="image-left image-inline" src="../images/images.jpg/image_mini" alt="BoB Wall_Working Relationship book" height="101" width="71"&gt;&lt;/a&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;&lt;b&gt;Working Relationships: Using emotional intelligence to
enhance your effectiveness with others&lt;/b&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;/blockquote&gt;
&lt;/blockquote&gt;
&lt;/blockquote&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="redtext"&gt;Horse Sense is also excited to be working with Bob this year on a workshop entitled: &lt;i&gt;&lt;b&gt;Horse Sense and Emotional Intelligence: How to Offer Honest Feedback Without Alienating Colleagues and Clients.&lt;/b&gt;&lt;/i&gt; &lt;br&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="redtext"&gt;Join us for the telecall and learn more about this one day event!! &lt;/span&gt;&lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=062e99aa18204007bd5a12b4e7e41be9"&gt;&lt;br&gt;&lt;/a&gt;&lt;/b&gt;&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=062e99aa18204007bd5a12b4e7e41be9"&gt;Click here to register!&lt;br&gt;&lt;/a&gt;&lt;/b&gt;&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="redtext"&gt;&lt;br&gt;&lt;/span&gt;&lt;/p&gt;
</description>
                <author>Josie</author>


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                <pubDate>Tue, 09 Feb 2010 00:05:00 -0500</pubDate>

                
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                <title>Acknowledge, Release, Celebrate, Focus</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2010/01/19/acknowledge-release-celebrate-focus</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2010/01/19/acknowledge-release-celebrate-focus</link>
                <description>
&lt;p&gt;&lt;i&gt;&lt;strong&gt;Howdy!&lt;/strong&gt;&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;i&gt;In prep for January's Free Monthly Telecall about Goals &amp;amp; Goalsetting, here's some tips from &lt;a class="external-link" href="http://www.elizabethbarbour.com/blog"&gt;Elizabeth Barbour's Blog&lt;/a&gt;. Talk to you tonight! &lt;br&gt;&lt;/i&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;div align="right"&gt;&lt;strong&gt;&lt;i&gt;--Shannon&lt;/i&gt;&lt;/strong&gt;&lt;br&gt;&lt;strong&gt;&lt;/strong&gt;&lt;/div&gt;
&lt;p&gt;&lt;strong&gt;
&lt;dl class="image-right captioned"&gt;&lt;dt&gt;&lt;a href="http://www.elizabethbarbour.com/images/blog-images/HappyNewYear.jpg" rel="lightbox"&gt;&lt;img title="Happy New Year" src="http://www.elizabethbarbour.com/images/blog-images/HappyNewYear.jpg/image_mini" alt="Happy New Year" height="150" width="200"&gt;&lt;/a&gt;&lt;/dt&gt;&lt;dd style="width: 200px;" class="image-caption"&gt;&lt;br&gt;&lt;/dd&gt;&lt;/dl&gt;
&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Here are four simple steps to help you ring in the new year with purpose, intention and joy! &lt;/strong&gt;This exercise could take you 30 minutes or a few hours - it's up to you!&lt;br&gt;&lt;br&gt;1. &lt;strong&gt;Acknowledge your accomplishments.&lt;/strong&gt;
Make a list of all the things you feel you've accomplished in the past
year. Consider your business, your relationships, your health, your
spirituality, your personal development... any area of life you'd like
to give yourself a pat on the back!&lt;br&gt;&lt;br&gt;2. &lt;strong&gt;Release anything you want to leave behind in '09.&lt;/strong&gt;
You may realize that there are old beliefs, negative thoughts, physical
clutter or even stale relationships that no longer serve you. Resolve
to release them with love. They served you for a while but they may not
anymore.&lt;br&gt;&lt;br&gt;3. &lt;strong&gt;Celebrate all of the blessings in your life. &lt;/strong&gt;This
is my favorite part! Take inventory of ALL the things you have to be
grateful for in your life. Expressing gratitude and joy for all the
good that is around you is a great way to get into a high vibrating
space.&lt;br&gt;&lt;br&gt;4. &lt;strong&gt;Focus your attention on what you want to manifest in '10.&lt;/strong&gt;
Call it goals, resolutions or intentions... whatever you do, list your
desires in the affirmative and be as detailed as possible. You don't
order from L.L. Bean or&amp;nbsp;Nordstrum and ask the customer service people
to send you anything that they think you'd like, do you? You call and
order a specific size, color, design, etc. Do the same with your goals
and dreams for 2010, focus your attention on them regularly and watch
them manifest.&lt;br&gt;&lt;br&gt;I hope you find these exercises as helpful as I have found them to be. Every year just gets better and better! &lt;strong&gt;I wish for you lots of joy, love, laughter in 2010 and always, always, always - INSPIRATION - to guide you on your journey! &lt;/strong&gt;&lt;/p&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Reflections</category>
                
                
                    <category>Goals &amp; Goalsetting</category>
                

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                <pubDate>Tue, 19 Jan 2010 14:58:15 -0500</pubDate>

                
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                <title>Shannon's (unplanned) 2010 Retreat</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2010/01/10/shannon</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2010/01/10/shannon</link>
                <description>
&lt;p&gt;&lt;img class="image-right" src="../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;It seemed a simple enough plan. On Friday, December 18, our last workday before the holiday, we were to have had a graduation ceremony for two youth from our Running with Mustangs curricula, and I was going to hop in the car after to go visit my husband, Richard, who is attending an Externship program at the Parelli Ranch in Florida. He’s been gone since mid-November, so I was very excited!&lt;br&gt;&lt;br&gt;As many of you also no doubt experienced, a snowstorm hit our area that morning, culminating in over 15 inches of snow, quite unusual for us. Graduation and the trip to Florida were both quickly cancelled due to road conditions. Both myself and Chrissy, the Horse Sense intern living on site, lost power and our ability to use our “gator” to feed by Friday night, and did not regain power until Christmas Day (7 days!!!). Our phones were out for a good portion of the time as well. It was quite a challenging time to be responsible for 15 horses on 90 acres!&lt;br&gt;&lt;br&gt;Carrying grain &amp;amp; hay to the pastures each day, feeding on foot from pasture to pasture, made for very simple, clear days: the two main activities for us was feeding the horses and stoking the fire. What usually takes 35-40 minutes each day for one person now took 2 people several hours. &lt;br&gt;&lt;br&gt;It occurred to me at one point that many folks (myself included) have paid to have retreats like this, with no phones, no TV’s, just a fire in the fireplace and a good book or two for days on end! &lt;br&gt;&lt;br&gt;What remained crystal-clear, both before the storm, during &amp;amp; now after, was that if we managed to get all the horses fed and accounted for, it was a good day. We had a great opportunity to count blessings and be grateful for all we had: healthy horses, plenty of firewood, a pantry of canned food &amp;amp; gravity-fed water. &lt;br&gt;&lt;br&gt;We are slowly working our way back to normal here at Horse Sense. We have had to cancel clients for this first week due to icy roads on the farm, and are still experiencing some internet challenges, but for the most part all is well. Most importantly, the horses are all happy &amp;amp; healthy, as are we. &lt;br&gt;&lt;br&gt;Hoping you had a warm, happy and gratitude-filled holiday, and wishing you a wonderful 2010!&lt;br&gt;&lt;br&gt;&lt;/p&gt;
</description>
                <author>Josie</author>


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                <pubDate>Sun, 10 Jan 2010 11:24:56 -0500</pubDate>

                
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                <title>Make Your Mark! Introducing, Mark Goldstein</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/11/18/more-about-our-december-telecall-guest-mark-goldstein</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/11/18/more-about-our-december-telecall-guest-mark-goldstein</link>
                <description>&lt;img class="image-right" src="../images/Josie_HSPort.jpg/image_mini" alt="JosieM" height="149" width="109"&gt;&lt;br&gt;
&lt;p&gt;Howdy everyone!&lt;br&gt;&lt;br&gt;Josie here, happy to be providing you with more information about the highly accomplished and sought after, Mark Goldstein. I've included a little bit about him below, and you can &lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.communicationmark.com"&gt;click here&lt;/a&gt;&lt;/b&gt;&lt;/i&gt; to visit the &lt;i&gt;&lt;b&gt;Communication Mark&lt;/b&gt;&lt;/i&gt; website to learn even more about what he and his company are all about.&lt;/p&gt;
&lt;p&gt;&lt;br&gt;And be sure to join us for the next telecall - it will be &lt;i&gt;chock&lt;/i&gt; full of information!!&lt;/p&gt;
&lt;blockquote&gt;
&lt;blockquote&gt;
&lt;blockquote&gt;
&lt;p&gt;&lt;span class="redtext"&gt;Dec 3rd, 2009 7-8pm EST&lt;br&gt;&lt;b&gt;&lt;i&gt;Make your Mark!&lt;br&gt;Funding, Fundraising and Grantwriting for 2010&lt;br&gt;&lt;/i&gt;&lt;/b&gt;With expert guest, Mark Goldstein&lt;/span&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=45d99af08382407ba025d09a34722df4"&gt;&lt;img class="image-left" src="../calendar-of-classes-workshops/Click2reg_white.jpg/image_mini" alt="click2reg_white" height="47" width="125"&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p class="discreet"&gt;&lt;span class="redtext"&gt;Thursday Dec. 3rd, 7:00 - 8:00 PM EST&lt;br&gt;Join Us! It's FREE!&lt;/span&gt;&lt;/p&gt;
&lt;/blockquote&gt;
&lt;/blockquote&gt;
&lt;/blockquote&gt;
&lt;h2&gt;&lt;br&gt;&lt;/h2&gt;
&lt;h2&gt;Mark Goldstein, CFRE&lt;b&gt;&lt;br&gt;&lt;/b&gt;&lt;/h2&gt;
&lt;p&gt;&lt;img class="image-left image-inline" src="../../calendar-of-classes-workshops/headshot.jpg/image_mini" alt="MGoldstein_headshot" height="130" width="101"&gt;&lt;span class="redtext"&gt;&lt;b&gt;Mark Goldstein, CFRE, is President and CEO of Communication Mark consulting in Arden, NC.&lt;/b&gt;
Mr. Goldstein is most sought after as an expert proposal writer and
project strategist. He is the creator of the Open Communication
Fundraising Model, a system that enables all nonprofit agency
stakeholders to effectively work together toward organizational and
fundraising goals. Mr. Goldstein has consistently served nonprofits as
a staff member, board member or consultant since 1991. He has raised
millions for his clients and employers by obtaining grants for
organizations of all types, sizes and locales. As a volunteer, he
recently played a key role in launching the first public access
television station in western NC. He is a 2009-2010 board member of the
Association of Fundraising Professionals Western North Carolina Chapter
and recently taught a course on case statements for the Duke University
Continuing Studies Nonprofit Management program.&lt;/span&gt;&lt;/p&gt;
&lt;h3&gt;&lt;span class="redtext"&gt;&lt;/span&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=45d99af08382407ba025d09a34722df4"&gt;&lt;img class="image-left" src="../calendar-of-classes-workshops/Click2reg_white.jpg/image_mini" alt="click2reg_white" height="56" width="148"&gt;&lt;/a&gt;&lt;/h3&gt;
&lt;h3&gt;&lt;br&gt;Thursday Dec. 3rd, 7:00 - 8:00 PM EST&lt;br&gt;Join Us! It's FREE!&lt;/h3&gt;
</description>
                <author>Josie</author>

                
                    <category>Administrative</category>
                

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                <pubDate>Wed, 18 Nov 2009 14:40:49 -0500</pubDate>

                
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                <title>Frozen to Focused Begins In January!</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/10/18/frozen-to-focused-begins-in-january</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/10/18/frozen-to-focused-begins-in-january</link>
                <description>
&lt;p&gt;&lt;br&gt;&lt;img class="image-right" src="../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;Howdy ya'll!&lt;/p&gt;
&lt;p&gt;Hope Fall is beautiful wherever you are. I have an exciting group coming up in January I wanted to tell you about. &lt;br&gt;&lt;/p&gt;
&lt;p&gt;The Frozen to Focused is a 4 month teleclass/coaching/consulting group for folks who are looking to move their program to the next level (or to just get unstuck!).&lt;br&gt;&lt;br&gt;In the course of the four months, we meet on the phone one a week for an hour each time, discussing various aspects that every program needs to be successful and sustainable. Topics include:&lt;br&gt;&lt;br&gt;&lt;/p&gt;
&lt;ul&gt;&lt;li&gt;Start-up Needs (Insurance, formation, etc)&lt;/li&gt;&lt;li&gt;Strategic Planning&lt;/li&gt;&lt;li&gt;Finding your Ideal Client&lt;/li&gt;&lt;li&gt;Message Development&lt;/li&gt;&lt;li&gt;Marketing Plans, PR, Advertising&lt;/li&gt;&lt;li&gt;Websites, Brochures, Newsletters&lt;/li&gt;&lt;li&gt;Selecting your Ideal Herd&lt;/li&gt;&lt;li&gt;Grantwriting &amp;amp; Funding&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;&lt;br&gt;We have special guests each month who are experts in their fields, including Mike Sowinski CPA &amp;amp; CFO, Brenda Dammann (who co-wrote the book with me), who specializes in Marketing, Strategic Planning &amp;amp; Message Development, and Elizabeth Barbour, who knows it all about networking and finding your ideal client.&lt;br&gt;&lt;br&gt;And of course you'll get MORE THAN YOUR FILL of ME!!! Cool!&lt;br&gt;&lt;br&gt;In a nutshell, this program combines professional consulting, personal mentoring, inspirational experience, &amp;amp; educational information through powerful (but simple) technology to save you time and money &amp;amp; get you on the road to success.&lt;br&gt;&lt;br&gt;Click here to visit the information page on the HorseSenseBusiness.com website. It's got all the info you need to join! If that doesn't work, go to Equine Assisted Business Consulting section of HorseSenseBusiness.com website, and click on From Frozen to Focused Masters Group.&lt;br&gt;&lt;br&gt;There is an application process, and we are accepting applications now for January's group. Download your application by visiting &lt;a title="From Frozen to Focused Masters Group" class="internal-link" href="../equine-assisted-business-consulting/frozen-to-focused-group"&gt;this page&lt;/a&gt;!&lt;br&gt;&lt;br&gt;Look forward to having you there!&lt;br&gt;&lt;br&gt;Shannon&lt;/p&gt;
&lt;p&gt;Shannon@HorseSenseOtc.com&lt;br&gt;&lt;/p&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Business Tips</category>
                
                
                    <category>Consulting</category>
                
                
                    <category>Networking</category>
                
                
                    <category>Finance</category>
                
                
                    <category>Marketing</category>
                
                
                    <category>Grantwriting</category>
                
                
                    <category>Funding Sources</category>
                
                
                    <category>Websites</category>
                
                
                    <category>General Business</category>
                
                
                    <category>Building Clientele</category>
                
                
                    <category>Administrative</category>
                
                
                    <category>Insurance</category>
                
                
                    <category>Tax Planning</category>
                

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                <pubDate>Sun, 18 Oct 2009 14:36:36 -0400</pubDate>

                
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                <title>Spotlight on Debbie Anderson!</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/09/16/spotlight-on-debbie-anderson</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/09/16/spotlight-on-debbie-anderson</link>
                <description>
&lt;p&gt;&lt;img class="image-left" src="../images/Josie_HSPort.jpg/image_mini" alt="JosieM" height="127" width="93"&gt;Just one more week until our 2nd Annual Business Building Intensive kicks off! There's lots of stuff to do get ready for this awesome event, but while the crew at Horse Sense is busy preparing, take this moment to read up on another one of our incredible presenters traveling to Asheville to join us next week. Debbie Anderson is the co-founder of &lt;a class="external-link" href="http://www.stridestosuccess.com"&gt;Strides to Success&lt;/a&gt; and is an expert in EAL programming for schools grades K-12. She'll be teaching a couple of class on Saturday Sept 26th at the Business Building Intensive. Below, you can read about Debbie's background in the field, and you can &lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.stridestosuccess.org"&gt;click here&lt;/a&gt;&lt;/b&gt;&lt;/i&gt; to visit her website.&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;/p&gt;
&lt;p align="center"&gt;• • •&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;img class="image-right image-inline" src="../images/Debstaff.jpg/image_mini" alt="Debbie Anderson" height="181" width="119"&gt;&lt;/p&gt;
&lt;p&gt;Debbie Anderson has been involved professionally in the equine business for over 35 years. After showing hunters and jumpers as a child, she graduated from college and worked as a veterinarian technician for six years. Her interest in working with children directed her into becoming an equitation instructor for a large show facility in Indiana. Six years and several world champions latter, she started working in the therapeutic riding industry. Debbie has served in many aspects of the therapeutic riding industry including Instructor, Board member, Program Director of Resources, and Director of Program Development.&lt;br&gt;&lt;/p&gt;
&lt;p&gt;In her career, Debbie has raised over two million dollars by writing grants and managing fund-raising events for therapeutic riding. She was also responsible for the development of the Strides Learning Model and school contracts totaling over $200,000 each year. Debbie is a registered NARHA instructor and has completed her Level I EAGALA training. Today, Debbie serves as the Co-founder and Executive Director at Strides to Success. She has served as a Board member for Sycamore Services, the Indiana Horse Council Foundation and currently serves as an Executive Board member for NARHA (North American Riding for The Handicapped Association).&lt;/p&gt;
&lt;p align="center"&gt;• • • &lt;br&gt;&lt;/p&gt;
</description>
                <author>Josie</author>


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                <pubDate>Wed, 16 Sep 2009 13:58:54 -0400</pubDate>

                
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                <title>Spotlight on Lynn Moore, from Acres for Life</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/09/11/spotlight-on-lynn-moore-from-acres-for-life</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/09/11/spotlight-on-lynn-moore-from-acres-for-life</link>
                <description>
&lt;p&gt;&lt;img class="image-left" src="../images/Josie_HSPort.jpg/image_mini" alt="JosieM" height="118" width="86"&gt;For this year's &lt;a class="external-link" href="http://http://www.horsesensebusiness.com/calendar-of-classes-workshops/business-building-intensive-2009"&gt;Business Building Intensive&lt;/a&gt;, we are honored to have such a expert group of presenters joining us here at Horse Sense. Lynn Moore is the founder and director of Acres for Life, and will be here Friday September 25th, teaching us all about Chemical Dependency programming with EAP. You can read about her experience here in this blog, and &lt;a class="external-link" href="http://http://www.acresforlife.com/"&gt;click here&lt;/a&gt; to visit her website. &lt;br&gt;&lt;/p&gt;
&lt;p align="center"&gt;••••••&lt;img class="image-right image-inline" src="../LynnMoore.jpg/image_mini" alt="Lynn Moore" height="134" width="158"&gt;&lt;/p&gt;
&lt;p&gt;Lynn has a passion for animals and their healing connection to people. She first became aware of this unique bond early in her life and has been working on better understanding and embracing it over the past 30 years. She holds a certificate in Animal Assisted Therapy and is the owner and founder of &lt;a class="external-link" href="http://www.acresforlife.com"&gt;Acres for Life&lt;/a&gt;, Inc.&amp;nbsp; Acres for Life is dedicated to providing a fun and safe environment where people can grow and learn more about themselves through their interactions with animals and nature.&lt;br&gt;&lt;br&gt;Lynn also holds a degree in Business Administration and Marketing Communications. She has over 20 years experience combined in client relationship management, creative problem solving, marketing, inter-personal communications, facilitation, organizational development, training and e-business consulting.&lt;br&gt;&lt;br&gt;Lynn currently is in the process of completing her Equine Assisted Therapy Advanced Certification from the Equine Assisted Growth and Learning Association (EAGALA) located in Lehi, Utah. The mission of EAGALA is to promote, educate, and provide standards of practice, ethics, and safety in the field of Equine Assisted Therapy. She currently holds her Advanced EAGALA Certification. Lynn also holds a Certification in Animal Assisted Therapy through the joint venture of People, Animals, Nature, Inc, and the University of Chicago.&lt;br&gt;&lt;br&gt;&lt;/p&gt;
</description>
                <author>Josie</author>


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                <pubDate>Fri, 11 Sep 2009 09:41:24 -0400</pubDate>

                
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                <title>Spotlight on Tracy Weber, from MyKLC</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/08/28/spotlight-on-tracy-weber-from-myklc</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/08/28/spotlight-on-tracy-weber-from-myklc</link>
                <description>
&lt;p&gt;&lt;img class="image-left" src="../images/Josie_HSPort.jpg/image_thumb" alt="JosieM"&gt;As Horse Sense prepares for its 2nd Annual Business Building Intensive, we wanted to introduce to everyone the expert presenters we have lined up for the event. First on the spotlight is Dr. Tracy Weber, from the Kaleidoscope Learning Circle®. We're thrilled to have her join us this year as she shares her in depth knowledge of Leadership curricula, and how to get them implemented in colleges. Check out her bio, taken from the  Kaleidoscope Learning Circle® website. &lt;i&gt;&lt;b&gt;&lt;span class="redtext"&gt;&lt;a class="external-link" href="http://www.myklc.com/"&gt;Visit her website&lt;/a&gt;&lt;/span&gt;&lt;/b&gt;&lt;/i&gt; to learn about her wonderful program!&lt;br&gt;&lt;/p&gt;
&lt;br&gt;
&lt;p align="center"&gt;••••&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;&lt;a href="http://www.myklc.com/images/2leg/tracyAl.jpg"&gt;&lt;img src="http://www.myklc.com/images/2leg/tracyAlthumb.jpg" alt="Tracy and Al" height="190" width="149" align="right" hspace="5" vspace="5"&gt;&lt;/a&gt;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;Dr. Tracy Weber &lt;/b&gt;created
Kaleidoscope Learning Circle® as a venue for continuous learning of her
two career-oriented passions - horses and helping people discover and
re-discover their authentic self. The primary catalyst for creating
this company came from her graduate school experiences; one could
almost hear the paradigms shift as she participated in the
competency-based, learner-centered programs of Rochester Institute of
Technology’s Executive Leader Master’s and Andrews’s University’s
Leadership program. From her team members in “Microny” to the
organizational and human behavior research of her dissertation, each
experience shaped the way she views the world and her responsibility to
“make the most of herself.”&lt;/p&gt;
&lt;p&gt;Tracy’s partnership with horses began in her youth when she groomed,
shoveled, and showed Morgan horses on the national circuit with JL’s
Ranch.&amp;nbsp; Throughout her adult life she sought a way of combining her
passion for horses, intellectual pursuits, and desire to help people
find and follow their dreams. Leading to the creation of Kaleidoscope
Learning Circle®.&amp;nbsp; Like the namesake, Kaleidoscope keeps transforming with
every turn, evolving and increasing our mastery and leadership in the
fields of personal growth and professional development through the
process of partnering with horses.&lt;/p&gt;
&lt;p&gt;&lt;i&gt;&lt;b&gt;&lt;span class="redtext"&gt;&lt;a class="external-link" href="mailto:myklcdotcom@gmail.com"&gt;Click here&lt;/a&gt;&lt;/span&gt;&lt;/b&gt;&lt;/i&gt; to contact Tracy!&lt;/p&gt;
&lt;p align="center"&gt;•••• &lt;br&gt;&lt;/p&gt;
&lt;p&gt;And tune in next week for a profile on Lynn Moore, from Acres for Life!&lt;/p&gt;
Happy Trails!&lt;br&gt;Josie&lt;br&gt;</description>
                <author>Josie</author>

                
                    <category>EAGALA (tm)</category>
                

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                <pubDate>Fri, 28 Aug 2009 14:43:14 -0400</pubDate>

                
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                <title>Horses As Teachers: EIL Mini-Workshop</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/08/22/horses-as-teachers-eil-mini-workshop</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/08/22/horses-as-teachers-eil-mini-workshop</link>
                <description>
&lt;p&gt;&lt;img class="image-right" src="../../../../../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;The third in our Mini-Workshop series for Equine Interactive Learning is coming up in September. Below is some information we've posted around town and online to generate awareness about professional development with horses. Read more about it below, and join me at the Business Building Intensive Sept 24-26 to learn all about these mini-workshops and the benefits of this series!&lt;/p&gt;
&lt;h3&gt;Horses as Teachers: Mindfulness &amp;amp; Self-Discovery&lt;/h3&gt;
&lt;h3&gt;Friday, September 4, 1-4pm&lt;/h3&gt;
&lt;p&gt;Horses are masters at being in the present moment and grounding us
in here and now. Come learn how to enhance your intention, power, and
focus so that you have the right impact on the world around you. Feel
renewed and balanced after spending the afternoon with these amazing
teachers.&lt;/p&gt;
&lt;p&gt;Offered in collaboration with WriteMind Institute.&lt;/p&gt;
&lt;p&gt;Visit our &lt;a class="external-link" href="http://www.horsesenselearning.com"&gt;HorseSenseLearning.com&lt;/a&gt; website to see how this information is posted on our website!&lt;/p&gt;
&lt;p&gt;Happy Trails!&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Shannon&lt;br&gt;&lt;/p&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Equine Interactive Learning (EIL)</category>
                
                
                    <category>General Business</category>
                

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                <pubDate>Sat, 22 Aug 2009 08:00:00 -0400</pubDate>

                
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                <title>Need Support? Join Your Local Chamber</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/08/20/need-support-join-your-local-chamber</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/08/20/need-support-join-your-local-chamber</link>
                <description>
&lt;h3&gt;The story behind the August Free Monthly Telecall with Dr. Anne Perkins&lt;/h3&gt;
&lt;p&gt;&lt;img class="image-right" src="../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;Well, yesterday was another example of how we may have a plan but must always be willing to adapt in Equine Assisted Practices. &lt;br&gt;&lt;/p&gt;
&lt;p&gt;This past month I was asked to be a Graduate Advisor for Prescott College's EAMH &amp;amp; EAL program. (I'm really, really excited about getting back into academia, in some small way, as I miss the environment and the students.) In order to "get oriented" to this school and my role, though, I had to get myself out here to Arizona for the Orientation &amp;amp; Colloquium August 20-23. That entailed me flying out on Wed the 19, the day set aside months ago for our Free Monthly Telecall with Dr. Anne Perkins.&lt;/p&gt;
&lt;p&gt;While I made sure I wouldn't be in the air during the call, I could not get from the airport in Phoenix to my hotel in Prescott fast enough to be in my hotel room for the call, which was my goal. At about 20 minutes to the call time (at which point I KNEW I wasn't going to make it to the hotel,) I began looking around for a quiet parking lot for me to host the call on my cell phone. Although I found one, I must say I wasn't looking forward to an hour long call in a car in a parking lot in 100+ degree heat. I began to drive around the small town of Black Canyon City, Arizona.&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Suddenly, I spied the joint Visitors Center and Chamber of Commerce for the town in a little shopping area. Thinking it couldn't hurt to ask, I walked in, introduced myself as a business owner in need of a room (a broom closet would do!) to host a telecall for one hour. They graciously gave me a desk and a chair, and I was all set!&lt;/p&gt;
&lt;p&gt;So, you never know how your local (or someone else's local) Chamber of Commerce will be of benefit to you. Join your Chamber and get involved!&lt;/p&gt;
&lt;p&gt;Happy Trails,&lt;/p&gt;
&lt;p&gt;Shanon&lt;br&gt;&lt;/p&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Business Tips</category>
                
                
                    <category>Networking</category>
                
                
                    <category>General Business</category>
                
                
                    <category>Marketing</category>
                

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                <pubDate>Thu, 20 Aug 2009 11:44:43 -0400</pubDate>

                
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                <title>Green Gate Farm: A Program Closes</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/08/01/green-gate-farms</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/08/01/green-gate-farms</link>
                <description>
&lt;p&gt;&lt;img class="image-right" src="../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;Here's the story of how a horse let Sue Hahn, founder of Green Gate Farms know it was time to close doors. Please join me in wishing Sue all the best!&lt;br&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Jennifer (our program manager), Emily (our Australian intern) and I recently went to Mark Lytle’s farm for a Part 1. Mark and StarrLee Heady were the untrainers and I have known them for years. At the start of day two, StarrLee came up to me and asked me if something was wrong. I said I didn’t think so but maybe I was a little tired.&amp;nbsp; &lt;br&gt;&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;"All that day a little pony named Twister pestered me at my seat unceasingly. I thought this was a little unusual because I usually have good luck getting a horse to leave me alone if I want. All day he just kept coming back to me, to the point that others were commenting on it too. Every time he came to me I was torn as to whether to pet him or push him away. The more he pestered me, the more I pushed him away. At the end of the day StarrLee again came up top me and asked some probing questions. Then Mark got me, too, and said that something was definitely up because Twister never acted like that. Mark said that Twister is the biggest punk and would have been trying to bite and strike any one else doing the same things to him. Instead he just kept nudging and gently touching me with his foot. I had no idea what was up and it was very disconcerting!!! The next day they didn’t use Twister and I was left to ponder what the heck was going on.&lt;br&gt;&lt;br&gt;I got home late Saturday night, went to church on Sunday and slept most of the day. Monday morning my husband Mike went out to do his usual farm chores and found Juliet (our big Belgian) down and it looked like she had been up and down all night.&amp;nbsp; We gave her some banamine and hung out to see what she would do. We got her up and brought her out into the yard where she alternated between eating and dozing. Mike and I fixed a section of fence while we waited and I felt in a total funk. I hadn’t said anything to him yet about the Twister incident because I was still chewing on it. I finally opened the conversation by saying that I was not emotionally well. We talked for about an hour, mostly about where our lives were headed. We decided that we were ready to step away from Green Gate Farm, Inc. Once we made the decision, I mourned for the rest of the day. It was like I lost a part of me. &lt;br&gt;&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Then the next morning we found Juliet had died. It looked like this time she had just laid down and gone to sleep. We buried her next to Popcorn (her beloved Shetland friend who died 2 Christmases ago) and I have never felt so much peace around a death before. She didn’t have to endure another terrible summer (she hates the flies and heat) and she had really given me a gift: Time to figure out what was going on and talk to Mike. I will always remember her for her gentle and wise spirit! &lt;br&gt;&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;The more I thought about it the more I realized that she was a metaphor for how I have been in GGF for the last few years. She mourned for 1 and ½ years for her friend Popcorn like I was literally mourning how GGF was turning away from my vision. She had been losing weight during that whole period just like we were losing money as we continued to be the major support of GGF. Then she really struggled one night, like I did to make this decision but once I did, I felt peace as I know she did when she returned home to Popcorn and her other equine friends. &lt;br&gt;&lt;br&gt;Isn’t it ironic that an EAP session brought out a decision in me that will pull me away from practicing a method that I know works!!!&amp;nbsp; Life is strange and unpredictable but wonderful too!&lt;/i&gt;&lt;/p&gt;
&lt;div align="right"&gt;--Sue Hahn&lt;br&gt;&lt;/div&gt;
&lt;p&gt;&lt;br&gt;&lt;/p&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Reflections</category>
                

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                <pubDate>Sat, 01 Aug 2009 12:53:57 -0400</pubDate>

                
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                <title>Customer Service</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/07/30/customer-service</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/07/30/customer-service</link>
                <description>
&lt;p&gt;&lt;img class="image-right" src="../images/Lisa%20Wheeler.jpg/image_mini" alt="Lisa Wheeler"&gt;You know the old adage...”The customer 
is always right.”&amp;nbsp; I had an experience the other day that highlighted 
abysmal customer service (I was the customer and I &lt;i&gt;was&lt;/i&gt; right...), 
and hence my topic for this blog.&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Lord knows we have all dealt with customers 
that are difficult, and it is all we can do to try and be respectful, 
polite and “move them along”.&amp;nbsp; But that is the key...respect 
and politeness.&amp;nbsp; We can do more damage to your businesses if we 
choose to be rude, belligerent, loud, etc.&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;My experience had to do with a bad meal 
and failure of the owners to rectify the problem.&amp;nbsp; In fact, when 
the problem was staring them in the face, they still ignored and denied 
it.&amp;nbsp; Needless to say it hurt them.&amp;nbsp; The power of “word of 
mouth” and the health department had them contacting me and apologizing 
profusely and offering me a lot of free meals.&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Unfortunately, they can’t go back and 
“unring the bell”.&amp;nbsp; They left a proverbial “bad taste” 
in my and my family’s mouth.&amp;nbsp; Remember...you can’t unring the 
bell once you have rung it.&amp;nbsp; Last impressions (good or bad) are 
just that...last impressions.&amp;nbsp; Those impressions move you and your 
business forward or set you back.&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Obviously in the world of EAP and EAL 
there will be moments of uncertainty where the client is concerned.&amp;nbsp; 
Maybe the client had a bad day, a powerful session, an emotional breakthrough, 
etc.&amp;nbsp; All the more reason it is paramount that we as professionals 
be mindful, present, polite and appropriate.&amp;nbsp; That does not mean 
you have to accept verbal abuse or feel threatened.&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;In fact, the key here is to actively 
diffuse the situation with as little emotional baggage and further upheaval 
as possible.&amp;nbsp; While it may sound a bit cliché, I do believe the 
key to success here is to be grounded and centered.&amp;nbsp; &amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;I also believe it is your responsibility 
to set your staff and business up for success.&amp;nbsp; Training your staff 
(and yourself, if you have not) in the area of customer service is critical.&amp;nbsp; 
Have some “golden rules” of customer service for your business.&amp;nbsp; 
What is your policy for complaints that come in?&amp;nbsp; What is your 
policy with respect to deescalating a situation with a client?&amp;nbsp; 
Do you have a general protocol or “party line” with respect to how 
you run the customer service part of your business?&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;You can google customer service skills 
and get an infinite amount of hits.&amp;nbsp; I have attached the website 
of the first one I came across and it has a free booklet on “Quick 
Tips for Outstanding Customer Service”. &lt;a href="http://www.dalecarnegie.com/" target="_blank"&gt;&lt;u&gt;www.&lt;/u&gt;&lt;u&gt;DaleCarnegie.com&lt;/u&gt;&lt;/a&gt;&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;That’s it for now.&amp;nbsp; Remember...the 
customer is always right!&amp;nbsp;&lt;br&gt;&lt;/p&gt;
&lt;p&gt;Lisa Wheeler&lt;/p&gt;
&lt;p&gt;Director of Operations&lt;/p&gt;
&lt;p&gt;Horse Sense of the Carolinas, Inc.&lt;/p&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Business Tips</category>
                
                
                    <category>Administrative</category>
                
                
                    <category>General Business</category>
                

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                <pubDate>Thu, 30 Jul 2009 09:43:29 -0400</pubDate>

                
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                <title>July Free Monthly Telecall</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/07/17/july-17-2009</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/07/17/july-17-2009</link>
                <description>
&lt;h2&gt;&lt;img class="image-right image-inline" src="../images/Josie_HSPort.jpg/image_mini" alt="JosieM" height="146" width="107"&gt;&lt;/h2&gt;
&lt;p&gt;Hey Everyone – Josie here, making my first blog appearance to let you know about this month's Free Monthly Telecall,&amp;nbsp; coming up next week!&lt;br&gt;&lt;/p&gt;
&lt;h2 align="left"&gt;&lt;b&gt;Wednesday,&amp;nbsp; July 22nd 4:00–5:00 PM EST&lt;/b&gt;&lt;/h2&gt;
&lt;p&gt;Shannon will be joined by insurance expert Mark Fredricksen, Vice President of &lt;i&gt;&lt;a class="external-link" href="http://www.pmtins.com/"&gt;Peterson, McAnnaly &amp;amp; Tabor Insurance, Co.,&lt;/a&gt;&lt;/i&gt; home to the only EAGALA Equine Liability Insurance Program.&lt;/p&gt;
&lt;h3&gt;&lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=26a047ac9520abe95f802fe77e3dd3e7"&gt;Click here to register!&lt;/a&gt;&lt;/b&gt;&lt;/i&gt;&lt;br&gt;&lt;/h3&gt;
&lt;h2 align="center"&gt;&lt;b&gt;_____________________________&lt;/b&gt;&lt;br&gt;&lt;/h2&gt;
&lt;p&gt;&lt;img class="image-left image-inline" src="../images/Picture1.png/image_mini" alt="MarkFredricksen"&gt;Mark D. Fredricksen has held the distinction of being a Certified Insurance Counselor since 1986. The CIC is a designation that represents a commitment to continuous enhancement of one’s knowledge and service. CIC is nationally recognized as a symbol of professional excellence and leadership in the insurance industry.&lt;br&gt;&lt;br&gt;As an insurance counselor, Mark can act as a third-party consultant to assist in the overview of your insurance programs, giving you an insight into the forms and cost effectiveness of your insurance program. Recommending forms, coverages, and risk management methods to help maintain control over your insurance portfolio.&lt;br&gt;&lt;/p&gt;
&lt;h2 align="center"&gt;&lt;b&gt;&lt;b&gt;_________&lt;/b&gt;&lt;/b&gt;&lt;/h2&gt;
&lt;div align="center"&gt;&lt;span class="redtext"&gt;You won't want to miss this call! &lt;br&gt;&lt;/span&gt;
&lt;h2 align="center"&gt;&amp;nbsp;&lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=26a047ac9520abe95f802fe77e3dd3e7"&gt;Click here to register today!&lt;/a&gt;&lt;/b&gt;&lt;/i&gt;&lt;/h2&gt;
&lt;span class="redtext"&gt;&lt;/span&gt;&lt;/div&gt;
&lt;p class="callout"&gt;&lt;span class="redtext"&gt;Don't worry if you can't make the time – just &lt;a class="external-link" href="http://www.profcs.com/SecureCart/SecureCart.aspx?mid=1728FD82-5FBE-4851-99FB-11C248FBBF55&amp;amp;pid=26a047ac9520abe95f802fe77e3dd3e7"&gt;&lt;b&gt;&lt;i&gt;register now&lt;/i&gt;&lt;/b&gt;&lt;/a&gt; and an email of the recording will be sent to you after the call has been transcoded!!&lt;/span&gt;&lt;/p&gt;
&lt;i&gt;&lt;b&gt;&lt;br&gt;&lt;/b&gt;&lt;/i&gt;
&lt;p&gt;&lt;span class="redtext"&gt;&lt;i&gt;&lt;b&gt;&lt;a class="external-link" href="../free-tools/past-telecalls/past-guest-telecalls"&gt;Click here&lt;/a&gt;&lt;/b&gt;&lt;/i&gt; to see more calls like this that Shannon has held in the past. And you can visit&lt;a class="external-link" href="../calendar-of-classes-workshops"&gt; &lt;b&gt;&lt;i&gt;this page&lt;/i&gt;&lt;/b&gt;&lt;/a&gt; to see more upcoming events at Horse Sense Business Sense. &lt;br&gt;&lt;/span&gt;&lt;br&gt;And, as always, please contact me if you have any questions – &lt;a class="external-link" href="mailto:JosieM@HorseSenseOTC.com"&gt;JosieM@HorseSenseOTC.com &lt;/a&gt;or (828) 683-7304, ext. 113.&lt;/p&gt;
&lt;br&gt;
&lt;p&gt;Take Care!&lt;/p&gt;
&lt;p&gt;Josie&lt;br&gt;&lt;/p&gt;
</description>
                <author>Josie</author>

                
                    <category>Business Tips</category>
                
                
                    <category>Consulting</category>
                
                
                    <category>EAGALA (tm)</category>
                
                
                    <category>EAL</category>
                
                
                    <category>Compliance</category>
                
                
                    <category>HIPPA</category>
                
                
                    <category>General Business</category>
                
                
                    <category>EAP</category>
                
                
                    <category>Insurance</category>
                

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                <pubDate>Fri, 17 Jul 2009 10:19:42 -0400</pubDate>

                
            </item>
        
        
            <item>
                <title>Is Your Message Getting Through? EIL Workshop</title>
                <guid>http://www.horsesensebusiness.com/blog/archive/2009/07/03/is-your-message-getting-through-eil-workshop</guid>
                <link>http://www.horsesensebusiness.com/blog/archive/2009/07/03/is-your-message-getting-through-eil-workshop</link>
                <description>
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;div&gt;
&lt;p&gt;&lt;img class="image-right" src="../images/ShannonHeadshot_low_res.jpg/image_mini" alt="Shannon Knapp"&gt;Hey guys,&lt;/p&gt;
&lt;p&gt;Just wanted to share with you the first of our mini-workshops
designed to speak to professional development in our community. The
text is below, and is a collaborative effort between Horse Sense and
another consulting company here in Asheville, CultureQuest. They are
doing a DiSC profile for each person, getting those profiles to me, and
we're creating a workshop around the feedback. It's something we're
experimenting with!&lt;/p&gt;
&lt;p&gt;While we've had a warm response to our teambuilding retreats, I
found our audience needed a lower price point to "get involved" &amp;amp;
be able to say "yes" before committing to 1/2 day @ $1500-$2,000 or
Full day at $3-4,000. So, I created a series of mini-workshops, the
first of which is next week.&lt;/p&gt;
&lt;p&gt;I'll let you know how it goes!&lt;/p&gt;
&lt;p&gt;Happy 4th of July!&lt;/p&gt;
&lt;p&gt;Shannon&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;
&lt;b&gt;
&lt;i&gt;Is Your Message Getting&lt;/i&gt;
&lt;/b&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;
&lt;b&gt;
&lt;i&gt; Through? &lt;/i&gt;
&lt;/b&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;
&lt;b&gt;Uncover your strengths and challenges 
with communication in the workplace &lt;/b&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;
&lt;b&gt;July 8&lt;/b&gt;
&lt;sup&gt;
&lt;b&gt;th&lt;/b&gt;
&lt;/sup&gt;
&lt;b&gt;, 
2009&lt;/b&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;
&lt;b&gt;1-4pm&lt;/b&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;
&lt;b&gt;$165&lt;/b&gt;
&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;Discover how to enhance your communication 
style with the masters of giving clear, honest, and unbiased feedback 
– our horses. Participants in this dynamic half-day workshop will 
see the impact of what they are communicating with their words, actions, 
energy, and intentions. Learn how your message may be obscured, scrambled, 
or short-circuited and how you can communicate more effectively. Leave 
knowing what is working and how to improve what isn’t. &lt;i&gt;Horse Sense 
of the Carolinas&lt;/i&gt; and &lt;i&gt;CultureQuest&lt;/i&gt; &lt;i&gt;Consulting&lt;/i&gt; will co-present this workshop 
for professionals and others wishing to take their communication to 
the next level. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;*The workshop fee includes an individualized 
communication profile analysis. &lt;/span&gt;&lt;/p&gt;
&lt;p&gt;
&lt;span&gt;Space is limited: Register Now! Contact 
Shannon at 828-683-7304 or &lt;/span&gt;&lt;span&gt;&lt;a href="mailto:Shannon@HorseSenseOTC.com" target="_blank"&gt;&lt;span&gt;&lt;span&gt;Shannon@HorseSenseOTC.com&lt;/span&gt;&lt;/span&gt;&lt;/a&gt;&lt;/span&gt;&lt;/p&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
</description>
                <author>Shannon Knapp</author>

                
                    <category>Team Building</category>
                
                
                    <category>Marketing</category>
                
                
                    <category>Demonstrations</category>
                
                
                    <category>Public Event</category>
                
                
                    <category>Building Clientele</category>
                
                
                    <category>Equine Interactive Learning (EIL)</category>
                

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                <pubDate>Fri, 03 Jul 2009 18:16:01 -0400</pubDate>

                
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